Docs Category: Introduction to the Live Agent Dashboard

Discover the essentials of the Live Agent Dashboard with KeyReply's comprehensive guide. Learn how to optimize your customer support processes efficiently.

Status do agente

Otimize a eficiência do agente em chats ao vivo com atualizações de status. Aprimore as interações de sua plataforma de bate-papo on-line com mudanças de status do agente sem interrupções.

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Appearing Online/Offline

Empower your agents with control over their online presence. Manage appearing status easily for a seamless user experience.

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Changing Agent Display Name

Learn how to change agent display names to better suit your team's preferences and aliases for enhanced convenience and personalization.

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