Docs Category: Introduction to the Live Agent Dashboard

Discover the essentials of the Live Agent Dashboard with KeyReply's comprehensive guide. Learn how to optimize your customer support processes efficiently.

Agent Status

Optimize agent efficiency in live chats with status updates. Enhance your online chat platform interactions with seamless agent status changes.

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Appearing Online/Offline

Empower your agents with control over their online presence. Manage appearing status easily for a seamless user experience.

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Changing Agent Display Name

Learn how to change agent display names to better suit your team's preferences and aliases for enhanced convenience and personalization.

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