Set up Topic-based Group of FAQs

Learn how to set up a topic-based group of FAQs with our comprehensive guide. Simplify your knowledge base organization for better user experience.

Ensure Settings > FAQ is enabled.

Enable Group by topic. This changes the look of the FAQ page by grouping all intents and examples into intents.

FAQ Group

Make sure only one of the classifiers is enabled. We will use Rasa as an example. The classifier can be enabled at Settings > FAQ > Rasa.