Editing a Content Node

In this article, we will be going through how to edit a content node for your virtual assistant.

How do I begin editing content nodes?

  • Select Editor from the side tabs, and select the Content tab under Nodes.
Node
  • Either type to search for the content node you wish to edit, or locate it on the content node list.
search node
  • Click the text box to edit the content.
click
  • Once you have edited the content, click on the tick icon to save the content node.
save

How do I edit the style or put in a link?

Here is a list of resources for styling the answers: https://github.com/adam-p/markdown-here/wiki/Markdown-Cheatsheet

The most common ones you will use:

Bold

To bold, add two asterisks before and after the text you want to bold

Example:

**bold**

Hyperlink

To have a hyperlink that users can click on, put a square bracket around the text to have the hyperlink, followed by a round bracket around the actual url.

Example:

Hello there! How can I help today? [Click here to visit KeyReply’s site](https://www.keyreply.com)

When the user clicks on the underlined text, the URL will load in a new window.

It will look like this:

url in content

Add an image

Put a round bracket around the URL of the image 

Example: 

Look at this image: ![alt text](https://blog.keyreply.com/hubfs/Keyreply%20August2018%20Folder/Images/keyreply-logo.png)

Screenshot 2020-12-17 at 10.59.17 AM

To break a long text bubble into more without creating a new content node

In this case, you may have a really long message and you do not want to create a new content node for easier management. Insert 3 dashes at where you want to break the bubbles “—“

Example:

This is a really long text bubble.

This is a really long text bubble.

This is a really long text bubble.

This is a really long text bubble.

This is a really long text bubble.

It will look like this:

Screenshot 2020-12-17 at 11.04.48 AM