Docs Category: Resolving Chats

Discover effective strategies for resolving chats and improving customer satisfaction with KeyReply's comprehensive knowledge base on chat support solutions.

First Steps with Resolving Chats

For when a conversation is wrapped up and no further action is required by the user, resolve the chat to trigger the user feedback form.

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Session History

Track and review all chat sessions easily with the session history feature in KeyReply's Live Chat dashboard Resolve tab. Stay organized and efficient.

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