Information We Collect:When you interact with us through the Services, we may collect Personal Data and other information from you, as further described below:
- Aggregated Personal Data: In an ongoing effort to better understand and serve the users of the Services, KeyReply often conducts research on its customer demographics, interests and behavior based on the Personal Data and other information provided to us. This research may be compiled and analyzed on an aggregate basis, and KeyReply may share this aggregate data with its affiliates, agents and business partners. This aggregate information does not identify you personally. KeyReply may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, customers and to other third parties for other lawful purposes.
- Mobile Analytics: We use mobile analytics software to allow us to better understand the functionality of our Mobile Software on your phone. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from.
Disclosure of Personal Data and Other Information:In certain circumstances we may share your Personal Data with certain third parties without further notice to you, as set forth below:
- Your Use: We will display your Personal Data on the Service (e.g., profile page) according to the preferences you set in your account. Please consider carefully what information you disclose in connection with the Services, how you select your preferences, and your desired level of privacy. For example, if you provide your phone number or Skype handle for use in the Service, then users of the Service within your business will be able to contact you in those ways. Through certain features of the Service, you may also have the ability to make some of your files or information available to third parties or the public. Always remember that when you share any type of information with others, such information may be broadly and quickly disseminated.
- Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets. You will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal data, as well as any choices you may have regarding your personal data.
- Consultants and Similar Third Parties: KeyReply, like many businesses, sometimes hires other companies to perform certain business-related functions. Examples of such functions include mailing information, hosting servers, providing data center services, maintaining databases and processing payments. When we use another entity to perform a function of this nature, we only provide them with the information that they need to perform their specific function. These companies are authorized to use your personal data only as necessary to provide these services to us.
- Legal Requirements: KeyReply may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of KeyReply or third parties, (iii) act in urgent circumstances to protect the personal safety of users of the Services or the public, or (iv) protect against legal liability.
Business Users:If you are a user whose company has a business account for the Services, our agreement with your company may contain additional terms and conditions relating to our use and disclosure of data (including Personal Data). In addition, your company’s administrator may have certain rights to access your information and Personal Data in connection with the Services and to set your company’s policies regarding your use of various aspects of the Services. Please refer to your company administrator if you have questions regarding any of the foregoing.
Information Collected for our Clients:KeyReply collects information under the direction of its Clients, and has no direct relationship with the individuals whose personal data it processes. If you are a customer of one of our Clients and would no longer like to be contacted by one of our Clients that use our service, please contact the Client that you interact with directly. We may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the service agreements with our Clients. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to the KeyReply’s Client (the data controller). If the Client requests KeyReply to remove the data, we will respond to their request within 30 days. We will retain personal data we process on behalf of our Clients for as long as needed to provide services to our Client. KeyReply will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Your Choices:You can choose not to provide any Personal Data. If you choose not to provide any Personal Data, you may not be able to use the Services. To keep your Personal Data accurate and current, please use the account control and preferences page to update, correct or delete Personal Data in our possession. These changes take effect immediately. You may turn off cookies as described above, but if you do so you may not be able to use the Services.
Data Retention:We will retain your Personal Data for as long as your account is active or as needed to provide you services. We will retain and use your Personal Data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Children:As a Service directed to adult business users, KeyReply does not knowingly collect Personal Data from children under the age of 13. Children should not use the Service or submit any Personal Data through the Services. If you have reason to believe that a child under the age of 13 has provided Personal Data to KeyReply through the Services, please contact us, and we will endeavor to delete that information from our databases.
Testimonials:We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at team@KeyReply.co.
Security:KeyReply takes reasonable steps to protect the Personal Data provided via the Services from loss, misuse, and unauthorized access or disclosure. If you have any questions about security on our Web site, you can contact team@KeyReply.co. When you enter sensitive information (such as login credentials) we encrypt the transmission of that information using secure socket layer technology (SSL). We follow generally accepted standards to protect the personal data submitted to us, both during transmission and once we receive it. However, no electronic or email transmission or digital storage mechanism is ever fully secure or error free. Therefore, you should take special care in deciding what information you share electronically in connection with the Service.
Other Terms and Conditions:Your access to and use of the Services is subject to our Terms of Service.