KeyReply was founded in 2014. KeyReply builds specialist Artificial Intelligence powered virtual assistants for enterprises to automate conversations for customer support and marketing. As a market leader in Asia, KeyReply supports multiple Asian languages to help companies scale up regional operations. To enhance companies' internal productivity, KeyReply has also worked on bots to support human resources, and to help employees navigate complex policy documents.
System integration is important. We work closely with partners such as IBM Watson, Cisco and Zendesk to ensure compatibility and minimise hiccups. KeyReply is also the only firm in Singapore to be recognized by Facebook. Throughout the years, KeyReply have successfully deployed, and amassed knowledge bases of intents and variations. Our capabilities spanned across various industries such as Insurance, healthcare, government, and e-commerce, as well as functions such as Human Resource, Sales and Marketing, Customer Care. to accelerate business solutions for future partners.
To build a virtual workforce for every business.
We believe that artificial intelligence is not meant to "replace" human workforce, it empowers. AI fulfills the more routine and mundane job, leaving the human to focus on important tasks which requires thoughtful responses.
Accelerate digital transformation in Southeast Asia.
Technology is not only the direction the world is moving towards, it is also the way in which we can improve productivity and quality of life for enterprises and individuals alike. Southeast Asia is an unique market. We recognise that and we want to accelerate digital transformation in this part of the world.