Bringing the government closer to citizens

KeyReply’s Gov.sg bot helps citizens and visitors alike get faster access to accurate and up-to-date information. Users can search for information on events, news, government directory entries, and more, making it the most comprehensive experience bot in Singapore today.

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Answering questions anytime, anywhere

Citizens and visitors of Singapore can now easily find answers to questions right within Messenger. Whether they need to search for the right person to talk to, or figure out where a landmark is. With knowledge gleaned across all government agencies, the Gov.sg bot is a true one-stop solution for users.

Staying open and relevant to citizens

Whenever citizens see something they believe should be reported, they can pull out their phones to provide feedback using chat, which is then routed to the right department.

Updating the country on what's happening in Singapore

Citizens and visitors can stay informed with life news feeds and updates. Over time, the bot will learn the issues that they are most inclined towards, and tailor the news to their interests.

Helping citizens find their representatives

It's incredibly easy to find the right ministry, organization, officer or service that you need, by simply using the search feature instead of having to navigate websites or going through various different windows.

Engaging users with an easy-to-use interface

The bot is optimized for a great user experience, with news and video content shown natively. The bot will communicate in a friendly, intuitive and localized way, engaging citizens of all ages and walks of life.

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