AI in Logistics Sector
Logistics runs the world and every detail counts. AI chatbots can help increase accuracy and speed for the mundane tasks.
The global economy has led to a rise of e-commerce that has driven demand for logistic services. Are you working with an enterprise solution provider who can help you adopt and implement scalable AI solutions so you can match the soaring demand?
What can AI help you do?
✓ 24/7 customer support managing queries and requests
✓ Track parcels and reschedule delivery
✓ Push timely status updates
✓ Sentiment analysis allowing for timely live agent hand-off
With freight moving around the globe every second counts. Answering customer queries instantaneously with AI automation helps accelerate customer interaction and shortens the sales cycle.
Status Updates on Demand
Provide easily accessible, real time delivery status notifications to the customer, providing peace of mind and satisfaction.
Aggregate customer feedback & shipment information to generate actionable insights for process improvements and the removal of bottlenecks.
Solve Problems Faster
Handle customer complaints and channel them to the respective customer care agents drastically reducing resolution times. Automate and manage requests quickly.