In Logistics Sector
AI chatbots manages mundane tasks so that you can focus on bigger things.
Globalised economy and the rise of e-commerce drove demand for logistic services higher. Are you working with enterprise solution providers who can help you to adopt and implement scalable AI solutions?
✓ 24/7 customer support managing queries and request (track parcel and reschedule delivery)
✓ Push timely status updates
✓ Sentiment analysis allowing for timely live agent hand-off
Response time improvement leads to increased conversion by 21 to 100 times! Answering customer queries helps to accelerate their search process and shortens the sales cycle.
Provide real time response of delivery status to the customer providing a peace of mind and satisfaction.
Aggregate customer feedback to generate actionable insights for product changes.
Handle customer complaints and channel them to the respective customer care agents for fastest resolution time. Automate and manage requests quickly with step-by-step guide.