In E-commerce Sector
AI chatbots, with automated customer service and customized product recommendations will revolutionise the customer shopping experience.
With online shopping available on so many sites, customer acquisition costs are skyrocketing. After spending substantial efforts to draw the customer in, how do you engage and maintain their interest? AI chatbots can help you gain new customers and increase repeat business by handling customer queries instantaneously. The future of E-Commerce customer management is here.
How can AI supercharge your business?
✓ 24/7 customer support managing queries and request
✓ Change order details instantly
✓ Up-sell and cross-sell to increase sales results
✓ Showcase product catalogs and spark interest
✓ Sentiment analysis allows for timely live agent hand-off
Faster Response = Better Service
Responding to your customers faster leads to increased conversion rates by 21 to 100 times! Answering customer queries helps to accelerate their search process and shortens the sales cycle.
Lead Generation & Personalization
KeyReply’s AI chatbot solutions can ask customers different questions and generate leads. This also makes personalized marketing possible.
Product Suggestions & Upgrades
Aggregate customer feedback to generate actionable insights for product updates.
Handle Problems at the Speed of AI
Handle customer complaints and channel them to the respective customer care agents, drastically reducing resolution times. Automate and manage requests quickly with knowledgebase integration.