The Customer Service Function
" Get closer than ever to your customers "
- Steve Jobs
Being accessible, knowledgeable, courteous are key traits of a customer service representative. Customer service representatives also have to have great listening skills, and conflict resolution skills.
Every business requires great customer service to ensure that the customers are taken care of. We don't need to belabor the points on the benefits of customer service. Let's jump straight to how our Virtual Assistants aka Chatbots can complement your existing customer service efforts.