KeyReply's world-class virtual assistants are intelligent and scalable; besides being able to cover a wide range of topics across 20 different departments, they also understand when your customers are frustrated and demand to speak to a customer service agent.
Your live agent takes over and resolves the issue. Your customer is happy.
She makes a purchase through your lead-generation bot; you watch your sales revenue go up day after day as the bot learns more about your customer's purchasing behaviour.
It makes better product recommendations; your customers feel valued and customer satisfaction levels skyrocket.
It's the end of the year, your sales has increased by 500%, your CEO is elated and requests to view a report on the AI conversation agent's performance - you download it with a click of a button.
All of this is managed through one centralized content management and analytics dashboard, and you are in perfect control of it.
KeyReply is an AI company that specializes in virtual assistants and chat automation for enterprises to engage both internal and external customers. Our chatbots can be deployed on platforms like Facebook Messenger, website, SMS, mobile apps and more. We are also partners with leading tech giants such as Facebook, IBM and Cisco.